Archive for November, 2009

Christmas Order Update

Monday, November 16th, 2009

Welcome to all our new customers, & welcome back to our many regular customers.

Our Christmas stock has not all arrived due to a break in suffered by the manufacturers, & being all handmade in a small business, this has put them behind with orders. I have been assured they are working as quickly as possible to catch up, so I am anticipating early next week at the latest.

Fingers crossed!

Orders are posted out when all items have been received & packaged, & please be assured we work as quickly as possible to get your orders out whilst maintaining our reputation for service, quality & secure packaging.

Thankyou all for the great emails of thanks & encouragement, it’s sure to bring a smile to a weary face. For us, getting through our flood filled first year of trading has been very tough, but worth every bit of it just to be able to provide the service and know we make a difference for people who have a dietary challenge.

Regarding postage, prepaid satchels are usually the cheapest option for postage, & this includes bubble wrap & a box as needed.

We do use a courier for the same price where possible at our own discretion, as they often deliver as quickly or faster than Aus Post, & we mark the parcel “ok to leave if not home“, if this does not suit you, please advise at the time of ordering.

Please note the courier is not allowed to deliver to a PO Box, it must be a home or business address.

Parcels over 3 kilos are automatically calculated as parcel post, we can use an alternative in some cases.

Don’t forget if you are local to the Coffs Harbour area, you may select no postage & collect your order.

Thankyou all for passing on our details to Schools & Preschools for sports days & friendly fundraisers.

We now supply a select few specialty shops & Cancer/health services.

Ho ho ho…..